I am no longer a storefront based business and as a result.....
1. I'm currently only taking orders on new amplifier builds or reliced guitars.
2. I am not doing repairs or modifications on any amps or guitars unless you are willing to ship your item to me and pay shipping via UPS ground both ways.
3. If you would like to place an amp / reliced guitar order, just email me any questions that you may have. Once we have all specifications to your liking I will email a quote for the cost of the amp / guitar. All that is required to start the build is 1/2 payment up front (usually paypal, check or Money Order) with the final payment plus shipping costs due when the build is complete. Depending on my workload and the complexity of the build your amp build will take 4 to 6 weeks based on parts availability. For example Weber Speakers will take 3 to 4 weeks minimum to ship from WeberVST even though their website states 7 - 10 days.
4. My amps are warrantied for life to the original owner minus tubes, light bulbs and fuses. The warranty is void if ANYONE has modified, changed or otherwise manipulated the circuit in any way. The warranty does not transfer and is only available to the original owner of the amp. Amps that have been dropped, abused or mishandled in any way are NOT repaired under warranty.
5. While I try my best to build you exactly the amp that you want I do have limits when it comes to utilizing multiple vendors for various parts. If you have a long laundry list of needs such as vendor - A for capacitors, Vendor - B for transformers, and vendor - C for resistors, etc. What you end up with in the end is NOT a Collins product but a Collins Assembled product. I utilize the sources and parts that I do (Heyboer, Sprague, Mallory, Switchcraft, IC, Alpha, Carling etc.) because I know they work well together and provide amazing tone. If you read my reviews (link on front page) you’ll see that others agree and have trusted me to build them an amp that sounds like they want it to. When I source parts from numerous other vendors I have no idea what the final product will react or sound like in terms of attack, touch sensitivity, balance, headroom, and overall usability and tone. For those reasons I reserve the right to not take on a build if you can't trust my proven formulas, parts and products. The majority or requests that I get for these builds are from people who spend way to much time reading internet hype and not enough time playing or honing their skills as a guitarist. The best advice I can give someone who thinks that they need the flavor of the month parts in their new amp is simply this........Jimmi Hendrix, Stevie Ray Vaughan, Chet Atkins, Billy Gibbons, Eddie Van Halen, Eric Johnson, Gary Moore, Jeff Beck, Joe Satriani, Ritchie Blackmore, Steve Morse etc, etc, etc.........Never needed ANY of these so called magic tone parts and YOU DON"T EITHER. Open your ears and listen to them, trust them, and stop trying to own and play what bedroom players across the nation who know 3 chords are telling you that you have to have to get great tone. This is one time where more expensive is NOT better, I guarantee it.
6. I am no longer relicing factory urethane painted guitars of any kind. The labor to cost ratio makes purchasing a new body to relic the only sane option.
7. I try to update the website in a timely manner but sometimes it is out of date so please email any questions.
Thanks,
Craig